Privacy Policy for Graadr
Last Updated: 1 January 2025
Welcome to Graadr ("App," "Service," "we," "us," "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using Graadr, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
1. Information We Collect
1.1 Personal Information You Provide
When you use Graadr, we may collect the following personal information:
- Account Information: Username, email address, password, and profile information
- Photos and Images: Selfies and other images you upload to the Service
- User-Generated Content: Ratings, comments, reviews, and other content you create
- Communication Data: Messages you send through our support channels
1.2 Information Automatically Collected
We automatically collect certain information when you use our Service:
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Data: App features used, time spent in the app, interaction patterns, crash reports
- Log Data: IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Service
- Location Data: Approximate location based on IP address (we do not collect precise GPS location)
1.3 Information from Third Parties
We may receive information about you from third-party services:
- Firebase Authentication: If you sign up using Google, Apple, or other social media accounts
- Google Cloud Vision AI: Automated content analysis results for moderation purposes
- AdMob: Advertising identifiers and related data for ad personalization
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
- Create and manage your user account
- Process and display your uploaded photos
- Enable photo rating and social features
- Provide customer support and respond to your requests
2.2 Content Moderation
- Use Google Cloud Vision AI to automatically scan uploaded content for inappropriate material
- Ensure compliance with our community guidelines and Terms of Service
- Maintain a safe environment for all users
2.3 App Improvement
- Analyze usage patterns to improve app functionality
- Debug technical issues and enhance performance
- Develop new features and services
2.4 Advertising
- Display personalized advertisements through Google AdMob
- Measure ad performance and effectiveness
- Generate revenue to support the free service
2.5 Legal and Safety
- Comply with legal obligations and regulatory requirements
- Protect against fraud, spam, and abuse
- Enforce our Terms of Service
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Third-Party Service Providers
We share information with trusted service providers who assist us in operating our Service:
- Firebase (Google): For user authentication, database storage, and app analytics
- Google Cloud Vision AI: For automated content moderation and safety
- Google AdMob: For advertising services and revenue generation
3.2 User Content
- Photos you upload may be visible to other users of the Service
- Ratings and comments you provide may be publicly displayed
- Your username and profile information may be visible to other users
3.3 Legal Requirements
We may disclose your information if required by law or in good faith belief that such action is necessary to:
- Comply with legal process or government requests
- Protect and defend our rights or property
- Protect the personal safety of users or the public
- Protect against legal liability
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Storage and Security
4.1 Data Storage
- Your data is stored on secure Firebase servers operated by Google
- We implement appropriate technical and organizational measures to protect your information
- Data is encrypted in transit and at rest where technically feasible
4.2 Data Retention
- We retain your personal information for as long as your account is active
- We may retain certain information for legitimate business purposes or legal compliance
- You may request deletion of your account and associated data at any time
4.3 International Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate their facilities.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
5.1 Access and Correction
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
5.2 Deletion
- Request deletion of your personal information
- Delete your account through the app settings
5.3 Data Portability
- Request a copy of your personal information in a portable format
5.4 Objection and Restriction
- Object to certain processing activities
- Request restriction of processing in certain circumstances
5.5 Advertising Choices
- Opt out of personalized advertising through your device settings
- Reset your advertising ID to limit ad tracking
To exercise these rights, contact us using the information provided in Section 10.
6. Children's Privacy
Graadr is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete such information from our servers.
If you are between 13 and 18 years old, you may only use Graadr with the consent and supervision of a parent or legal guardian.
7. Third-Party Services
7.1 Firebase
Our app uses Firebase services provided by Google. Firebase's privacy policy can be found at: https://firebase.google.com/support/privacy
7.2 Google Cloud Vision AI
We use Google Cloud Vision AI for content moderation. Google's privacy policy can be found at: https://policies.google.com/privacy
7.3 AdMob
We use Google AdMob to display advertisements. AdMob's privacy policy can be found at: https://support.google.com/admob/answer/6128543
7.4 Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
8. Regional Privacy Laws
8.1 European Users (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: Consent, legitimate interests, and contract performance
- Right to withdraw consent at any time
- Right to file complaints with supervisory authorities
8.2 California Users (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
8.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending you an email notification (if you have provided your email address)
- Providing at least 30 days' notice before material changes take effect
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@graadr.com